STORE POLICY

 

SHIPPING POLICY

Introduction

Art Gallery 410Gallery establishes the terms of use (“Terms”) for the web store (“Web Store”) operated and managed by ARTDAG as follows. Your use of the WebStore is conditioned upon your acceptance of these Terms, so please be sure to read them.

Article 1 Scope of application and changes to these Terms

  1. These Terms apply to all customers with respect to their use of the WebStore.

  2. Art Gallery 410Gallery may change all or part of the contents of these Terms at any time by notifying or notifying in a manner deemed appropriate by Art Gallery 410Gallery, such as posting on the web store or e-mail.

  3. If these Terms are changed, you shall only comply with the changed Terms.

Article 2 Intellectual Property Rights

  1. All intellectual property rights relating to the contents of the web store belong to the art gallery 410Gallery.

  2. Copyright, including trademark and design rights, in respect of trademarks, trade names, designs, logos, text, aggregated data, images, audio clips, software and computer code ("Content") used in the WebStore is Gallery 410Gallery owns the rights or uses rights obtained from third parties.

  3. Use of these for purposes other than those expressly permitted constitutes an infringement of 410 Gallery's copyright and other intellectual property rights.

  4. Your purchase of any product on the Webstore does not give you any right to modify or convert or resell that product. These acts constitute an infringement of the rights of Art Gallery 410Gallery.

  5. No part of the Web Store may be reproduced, uploaded, transmitted, framed, or linked to on any other site, other than for its intended use, without the prior written consent of 410 Gallery. increase.

Article 3 Member Registration/My Account

  1. "Member" means a customer who has an address in Japan, approves this agreement, applies for membership registration based on the procedure specified by Art Gallery 410Gallery, and is approved by Art Gallery 410Gallery (minors only with the consent of the person with parental authority).

  2. Art Gallery 410Gallery will send a registration confirmation e-mail when approving the application based on the preceding paragraph, and register the customer who made the application as a member when the e-mail is received.

  3. A unique account (“My Account”) will be issued to a customer who has become a member through the procedures set forth in the preceding paragraph.

  4. If there is any change in the contents of the registered information, the member shall promptly change the registered contents through My Account.

Article 4 User ID/Password

  1. The member shall strictly manage the password set at the time of member registration and the e-mail address (user ID) notified to Art Gallery 410 Gallery to prevent unauthorized use by a third party.

  2. Members shall deal with troubles and damages caused by inadequate management of user IDs and passwords, errors in use, and use by third parties at their own responsibility and expense, and Art Gallery 410 Gallery will not be held responsible. Hmm. However, this shall not apply in the case of reasons attributable to Art Gallery 410Gallery. If a Member becomes aware of any unauthorized use of his or her My Account, the Member must immediately notify the Company by e-mail to info@artdag.or.jp or call the Web Store Customer Center ("Customer Center").

Article 5 Prohibitions

The customer must not perform any of the acts specified in the following items.

  1. Registration of false information

  2. Use of counterfeit or fraudulently obtained credit cards

  3. Accessing other Members' accounts and interfering with Webstore security features;

  4. Purchasing products for purposes other than personal use

  5. Other illegal acts and acts that 410Gallery deems inappropriate

Article 6 Purchase of goods

  1. In the web store you can purchase products.

  2. Purchase of products shall be applied for according to the method specified by Art Gallery 410Gallery.

  3. When a customer applies for product purchase, Art Gallery 410Gallery will send an "order receipt" e-mail to the customer. At the time when the order acceptance email reaches the customer, the sales contract for the product concerned between the customer and Art Gallery 410Gallery will be concluded.

  4. The purchase of products is limited to 5 products per application and a total of 15 products.

Article 7 About product delivery and receipt

  1. The delivery address of the product is limited to within Japan.

  2. We accept delivery of products to the specified address.

Article 8 Payment

  1. The payment amount for a product, etc. will be the total amount of the purchase price of the product, etc., including consumption tax, the shipping fee, the handling fee related to these, and the consumption tax related to the handling fee.

  2. Payment shall be made by credit card or by cash on delivery when the product is delivered. For details, please refer to "Indication based on the Act on Specified Commercial Transactions".

  3. In the case of payment by credit card, the customer shall comply with the conditions separately contracted with the credit card company. In the event that a dispute arises between the customer and a third party such as the credit card company, both parties concerned shall resolve the dispute, and Art Gallery 410 Gallery shall not be held responsible.

Article 9 Order Cancellation and Product Return

  1. Before the product has been shipped: You can cancel the order by selecting the "Cancel" option in your order history in My Account.

  2. We do not accept returns or exchanges due to customer's convenience. Only if there is a defect (damage, stains, etc.) in the product, or if there is a mistake in the product, we will exchange it for a non-defective product or the ordered product. For details, please refer to "Indication based on the Act on Specified Commercial Transactions".

Article 10 Customer information

For the handling of customer personal information, please see "Handling of customer information".

Article 11 Regarding indications based on the Act on Specified Commercial Transactions

For details, please refer to "Indication based on the Act on Specified Commercial Transactions".

Article 12 Disclaimer

  1. Art Gallery 410Gallery shall not be held liable for defects in quality, materials, functions, compatibility with other products, etc., and damages, losses, disadvantages, etc. caused by these defects. We do not assume any warranty or responsibility unless there is

  2. Art Gallery 410Gallery shall not be liable for any damages caused by illegal acts such as unauthorized access to web store data, contamination with computer viruses, etc. despite the fact that Art Gallery 410Gallery has taken considerable safety measures We are not responsible.

  3. If any of the following reasons are found when a customer purchases a product, we may cancel the accepted order or refuse future orders.
    ・ False declaration
    ・ Non-payment of fees, refusal to receive goods
    ・Purchase for profit or resale
    ・In addition, when the art gallery 410Gallery determines that the purchase is inappropriate

  4. If you cause damage to a third party through your use of the webstore, you are responsible for resolving this.

Article 13 Governing Law and Jurisdiction

The interpretation and application of these Terms of Use shall be governed by the laws of Japan. All disputes regarding the content or use of the web store shall be governed by Japanese law and shall be resolved by the Tokyo District Court as the exclusive jurisdictional court of first instance.
Art Gallery 410Gallery Web Store Customer Center
Business hours: 12:00 - 18:00 (excluding Sundays, national holidays, and year-end and New Year holidays)

 

RETURNS POLICY

About order change/cancellation

  • The cut-off time for orders is 16:00 from Monday to Friday. Orders can be changed or canceled between 11:00 and 16:00. (Limited to orders from 11:00 on the day before the deadline to 11:00 on the day)

  • If you want to change your order, please cancel it and place a new order.

  • For changes or cancellations, please contact the inquiry center by phone or through the inquiry form.

*After 16:00, we cannot accept changes or cancellations as we are preparing to ship.

Additional order after ordering

Items cannot be added or changed after an order has been placed. Shipping will be calculated as a separate order, so if you would like to add items, please cancel your order and place a new order.

About returns and exchanges

Exchange due to defects in products, etc.

In the case of initial product defects, please contact the inquiry center by phone or through the inquiry form within 7 days after the product arrives. We will replace it with a new product at our shipping cost.

Return acceptance period If you contact us within 7 days after the product arrives

Return shipping fee will be borne by us, re-shipping fee will be borne by us

Remarks We cannot accept returns or exchanges for defective products after 8 days from the arrival of the product.

Refund due to product defects

In the case of initial product defects, please contact the inquiry center by phone or through the inquiry form within 7 days after the product arrives. We will bear the transfer fee.

Return acceptance period If you contact us within 7 days after the product arrives

Refund amount After confirming the arrival of the returned product, we will refund the full amount of the product. We will bear the transfer fee at the time of refund.

Return shipping fee paid by us

Remarks We cannot accept returns or exchanges for defective products after 8 days from the arrival of the product.
In the case of credit card payment, refunds will be made via the credit company. Depending on the closing date, the amount may be withdrawn once and then refunded at the time of billing in the following month. Or it may be offset with other usage. Please note.
In the case of cash on delivery, we will refund by bank transfer.

Exchange due to customer convenience

The 410 Web Store does not accept exchanges for personal reasons.

Refund due to customer convenience

The 410 Web Store does not accept refunds for personal reasons.

Returns/exchanges contact information

Inquiry Center (092-982-0410) (Contact form)

Precautions regarding returns and exchanges

  • Returns and exchanges for products purchased at the 410 Web Store are only available at the online store. Please note that we are unable to respond at the gallery.

 

PAYMENT METHODS

Credit/Debit Cards
PAYPAL

Offline Payments

Specified Commercial
​ Transaction Law

  • seller
    Art Gallery 410Gallery

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  • Location of seller
    11-8-4F, Kamikawabatacho, Hakata Ward, Fukuoka City, Fukuoka Prefecture 812-0026

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  • Operation manager
    Michiyo Nagai

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  • contact address
    Art Gallery 410Gallery Online Shop/Customer Center
    TEL: 092-982-0410 (11:00 - 18:00, except Sundays, national holidays, and year-end and New Year holidays)
    Email address: info@410webstore.com

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  • Selling price
    The product price displayed on this site.
    *All prices displayed on this site do not include consumption tax.

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  • sales volume
    There is an upper limit of 15 in total, 5 for the same product.

 
 

FAQs